Just wondering if anyone has had any problems getting ahold of ERT lately. I have some parts on order and was hoping to get a tracking number from them so I can let my friend know when I need to borrow his lift. I called and e-mailed them today and haven't heard back. I am not upset or anything. Just curious about their response time. Thanks.
I ordered me the brake kit for the 95-99 Eclipse. The dimpled slotted rotors and pads. I am a bit concerned because I got my e-mail saying they were shipped on the 15th and UPS and FedEx should take 4 business days to get here from there... I am on day 6. I was planning on doing it on my days off and I am leaving town soon so I need to get it done. No worries, I am sure it will be worth the wait. Like I said before, not upset, just concerned and would like to know to make arrangements in my schedule. Its all cool.
Well while browsing through the ASEC site I found these links that probably explain stuff. So no worries, I don't mind waiting for a quality product I just like to plan hehe.
I ordered my CAI from them the week before Christmas, and I tried getting ahold of someone about it several times cuz it was taking so long. Finally got it mid January. Never did get to talk to anybody though.
Wow, I don't know if I can wait a month. My brakes now are shot. The ear piercing screech when I stop is starting to get a bit unbearable. I will try to call again I guess. I just don't want to build up a bad rep with them. I understand being busy and all and I am not upset, just like to be informed.
I Have a KYB AGX Stut kit comming my way Ordered it in Feb says shipped 15March06 And still waiting. I understand it takes time and they are very busy.
But you cant argue with all the people who go back so keep patiant, were all in the same boat.
Yeah, I would too, I have plenty of shipping and receiving and inventory experience. I also really understand what it is like to get overwhelmed, that is why I am not upset at all. I just want to get a tracking number so I can plan ahead. I am glad to hear that they are a good setup. Are they Brembo Rotors? that is what they look like in the picture.