A chargeback has been filed against this transaction. The buyer indicated to their card issuer that they did not authorize the payment.

Ultimately, it is the card issuer’s decision whether the buyer’s chargeback is valid. If you believe that this chargeback is unwarranted, PayPal’s team of chargeback specialists would like to help you put together a case to submit to the card issuer. This expert assistance is one of the unique benefits of using PayPal.

To begin responding to this chargeback, click the "Resolve" button below.

While this case is being investigated, we have placed a temporary hold on the disputed funds.

Response deadline: Please respond within 10 calendar days of the filing date of this chargeback.